Privacy Policy

1. Introduction

Welcome to Kopp Bloom Full General Dentistry. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website at koppbloom.stagingsites.io and interact with our online services.
If you have questions about this policy or our privacy practices, contact us:

Kopp Bloom Full General Dentistry

Phone: 815.477.4055
Email: koppandbloom@att.net
Address: 615 Dakota St., Suite A, Crystal Lake, IL 60012

This Policy applies to information collected:
  • Through this Website
  • Through online forms and appointment request tools
  • When you interact with our advertising and analytics services

2. Information We Collect

A. Contact Information

We collect personal information you voluntarily provide, such as:
  • Name
  • Email address
  • Phone number
  • Mailing address
Example: When you request an appointment or contact us online.

B. Appointment and Patient Information

When you fill out online appointment requests or new patient forms, we may collect:
  • Appointment preferences
  • Insurance information (if provided)
  • Reason for visit or other practice-related details
This information may be considered Protected Health Information (PHI) when linked to your identity.

C. Website Usage & Cookies

We automatically collect certain technical data when you visit our Website:
  • IP addresses
  • Device and browser type
  • Pages visited and visit duration
  • Cookies and similar tracking technologies
These help improve site performance and analytics.

3. How We Use Your Information

We use your information for the following purposes:

A. Appointment Scheduling & Patient Communication

  • To schedule or confirm appointments
  • To follow up regarding requests or questions
  • To send reminders or practice updates

B. Practice Operations

  • To manage patient care
  • To coordinate with insurance providers (when applicable)
  • To process forms and requests

C. Marketing (If Applicable)

We may use your contact information to send newsletters or promotions only if you opt-in.

4. HIPAA & Protected Health Information (PHI)

A. HIPAA Compliance

Medical information associated with your dental care is protected under the Health Insurance Portability and Accountability Act (HIPAA). We safeguard PHI in line with federal privacy standards and provide patients with a separate Notice of Privacy Practices that describes how PHI may be used, shared, and protected, as well as patient rights and choices regarding that information. HHS

B. Website Tracking vs. PHI

General website tracking (analytics, cookies, technical metrics) does not include medical or dental records and therefore is not considered PHI. Technical data is used in aggregate to improve our site. You may request a copy of our HIPAA Notice of Privacy Practices at any time.

5. Online Forms Security

A. Encryption

All online forms are secured using standard encryption protocols (e.g., HTTPS) to protect your information during transmission.

B. HIPAA-Compliant Tools

Where electronic patient forms collect dental health or appointment data, we ensure that the tools and storage meet industry standards for privacy and security.

C. Data Storage

Information submitted via online forms is stored securely and accessed only by authorized personnel or service providers who support our practice.

6. Sharing of Information

We may share your information with:
  • Scheduling software or patient portal services
  • Website hosting and analytics providers
  • Business associates who may process PHI on our behalf (with agreements ensuring privacy compliance)
  • Legal authorities, if required by law
We do not sell your personal information.

7. Cookies / Tracking Technologies

We and third-party providers use cookies and similar tracking technologies:
  • To analyze website usage
  • To improve user experience
You can control cookies through browser settings or opt-out tools if available.

8. Children’s Privacy (COPPA Statement)

Our Website is not directed at children under 13 and does not knowingly collect personal information from children under that age. If you are under 13, please do not submit any information to us. We will not use or retain information from a child under 13.

9. Data Retention

We retain collected information only as long as necessary:
  • Non-PHI (analytics and usage data) is retained for business-related purposes.
  • PHI and patient records are maintained according to HIPAA and applicable law.
Once retention periods expire, data is securely deleted or anonymized.

10. Your Rights

A. General Website Privacy Rights

You may:
  • Access and correct your information
  • Request deletion of non-essential personal data
  • Opt-out of marketing communications

B. HIPAA Rights

Separate from general site privacy rights, under HIPAA you have rights to:
  • Access or obtain copies of your PHI
  • Request corrections to your health information
  • Ask for restrictions on some uses and disclosures
For details, see your Notice of Privacy Practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The October 10th, 2025 at the top reflects the most recent revision. Continued use of the Website after changes constitutes acceptance of those changes.

Contact Us

For questions about this policy or our practices, please contact:

Kopp Bloom Full General Dentistry

Phone: 815.477.4055
Email: koppandbloom@att.net
Address: 615 Dakota St., Suite A, Crystal Lake, IL 60012